Terms and conditions

Take your time to read the Terms and Conditions before you order products from our site. By ordering any of our products, you agree to be bound by these Terms and Conditions. You have to visit the page periodically for any changes we make in our Terms and Conditions.

To place an order at jamustick.com you must be above eighteen (18) years old. If you are under eighteen (18) years old, you can place an order with jamu-stick.com only with the consent of parents or legal guardian.

jamustick.com offer shipping worldwide. We provide few different shipping methods with different prices.

We will provide you with a tracking number once your order has been processed. jamustick.com is not responsible for unanticipated delays, breakage or loss incurred during the shipping time.

Note: The risk of loss pass to you upon our transfer of the products to the shipping carrier (i.e., Postal Service, EMS, UPS, FedEx, etc.). Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

We offer 14 days warranty money back for items purchased.
jamu-stick.com wants to be sure you are happy with all your purchases from our shop. If for any reason you are unhappy with your purchase, we will gladly accept a return within 14 days from the date you receive your items. All Items should be returned not use, in original condition and with all respective tags & original packaging enclosed.
Customers have to provide the original invoice of purchased items to do warranty withdrawal.
To activate a return, you will be required to email us on support@jamustick.com for approval.
We will approve if your purchase meets our return policy.
jamustick.com reserves the right to deny a refund of the merchandise if it does not meet our return policy.
The return shipping is payable by the customer and it is recommended to use a registered or tracking method for safe delivery. jamu-stick.com will not be held responsible for the loss of a returned item and the original payment of shipping will not be returned. We will process your refund, excluding original shipping costs, within 10 business days of the package arriving at our shop followed by a confirmation email.
Note: There is no returns or refunds on sale items or items purchased with a gift voucher.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

All prices quoted include VAT law. You can make a payment on any order are using the services provided at our site. If you cancel your order before we send the items to you and if you have paid for your order, if possible we will try to cancel the order in our system, and provide a return on the funds we have received from you. Reduced by costs which may arise from the cancellation process.

With the implementation of the orders, you accept the terms and conditions stated herein. We reserve the right to change the terms of delivery and payment as well as the applicable fees in the case of postal delivery rate change without prior notice. It is your responsibility to see our terms for any changes before placing an order. You acknowledge we are just resellers of the product. We are not a manufacturer and thus you release us from liability and or damage you may claim from use of the product and you agree to attach the same answers directly to the manufacturer. We guarantee that we do not alter or modify the product we received from the manufacturer. In this regard we are held liable by any court, we are only liable up to the amount paid by you for the purchase.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Certain content, products, and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, and services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at support@jamustick.com.